IMPORTANT NOTICE

‘There will be a new Independent Advocacy provider for Derby commencing 1st April 2025. Further details will be available next week. Accordingly, the submission of referrals will be temporarily paused until details of the new referral portal email address is finalised.

referrals@oneadvocacyderby.org – will not be actioning any referrals received from 5pm 21st March 2025. Please be reassured all referrals received will be actioned by the new provider. Details of the new service and contact points will be posted on the Citizens Advice Mid Mercia website shortly.

We deliver independent advocacy to any vulnerable adult aged 18 or above, who requires support to have their voice heard when important decisions are being made about their lives, or to overcome issues that are impacting on their health, wellbeing and preferred lifestyle. This includes but is not restricted to: 

• Providing one to one independent advocacy in a range of settings;
• Enable people to participate in decisions being made about their lives, making informed choices by providing them with accurate and accessible information;
• Support clients to express their own thoughts, wishes and feelings wherever possible, or gather sufficient evidence to ensure the person is at the centre of best interest decisions, and their rights are upheld;
• Liaise and communicate effectively with a range of health and social care professionals.

Any body can make a referral for this type of advocacy support.